12/1/22
Rats and Roaches everywhere
lived here many years and reported a bug problem. they required that i pay "their bug company" to investigate and I had to pay 250 for them to blame me for it. I paid an independent company to come and they stated that there are rats and roaches throughout and the building needs tented.. I take this to management and im told i violated the lease because i went for a second opinion. they are charging an. the place is falling apart. maintenance states that part of his job is to write 5 star... reviews so that management can reply to make things look good. there are drug dealers living in the complex. nothing about this place is safe. AVOID AT ALL COST!!
Review from Apartments.com
14 People Found This Helpful
Property Manager at The Reserves of Melbourne responded to this review
Dear Valued Resident,
My team and I would like to extend our sincerest apologies to you for your experience here at Reserves of Melbourne. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience... our company is fully committed to delivering. I have an open-door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 321-984-2909.
Thank you,
Jamie Morse, Community Manager