Enclave Hartland Apartments

They will get as much money as they possibly can out of you. They double charge you for stuff and tack on hidden fees. They try to charge you for a bunch of random stuff when you move out, like a $600 month to month fee if your 60 day notice goes past the end of your lease. Cleaning fees, carpet cleaning fees… what is the deposit for then??

By far the worst place I ever lived in. Our AC was out for 4 MONTHS during the summer. It got up to 94 degrees in the apartment and the office didn’t care!! No rent taken off for the months without ac even though we had to go live at our parents because it was unbearable. Black mold in the bathtub and they don’t care. Floors coming up. Rodents in the wall. Not the ceiling… the wall! Trash compactor is broken half the time and 1/3 of the time the valet trash people don’t even pick up your trash.... Rude staff. Our garbage disposal was also broken for 7 months before they fixed it. Save yourself the money and don’t live here Read More

Rodents in the walls for 9/12 months. Floor was coming up. Everything broke and maintenance took forever probably because they could never keep a maintenance man. Office was rude. Gates never worked. Last summer half the complex didn’t have AC. The pool was only useable for like 2 months. My building was leaning. Dogs poop everywhere. There’s always a problem with trash. I suggest nobody ever live here.

IF YOU SEE A GOOD REVIEW IT WAS THE OFFICE FINESSING!!

I moved out in September 2020, and worked very hard to leave my apartment spotless (unlike how filthy it was upon moving in the year prior.) It has now been 5 months, and I still have not received the security deposit refund that was part of the contract signed by both parties.

In addition, about 1 week prior to my move-out date, my windshield (along with 8 others) was completely smashed by another resident. The office requested that we kept this quiet amongst the complex, which I think is... wrong.

I would not recommend this apartment complex. I was happy in the beginning of my year lease, but by the end of it I was thankful to be leaving. Read More

You are charged all year long for pest control, but make sure you ask them every month to be put on the list because everyone is charged for this but that doesn't automatically put you on the "list". They charge you $25 for valet trash when 25% of the time they don't pick up your trash. They charge you an additional $14 because other people are putting their trash in front of the garbage compactor. THEY OVERCHARGE YOU FOR STUFF!!!

One star because the apartment itself is nice, but during the... summer will be infested with crickets and other bugs. Read More