CitySide Apartments

I haven’t even moved in yet. But just off experience of looking I’m very satisfied by the customer service and friendly attitude… they got there 1st point from me by just answering the phone!! Can’t wait to move in!

I have lived at Cityside for years! This by far has been the best customer service experience. Tomika was amazing and super help. She and ms kelly truly go the extra mile to make sure we are comfortable and happy. I really appreciate them

My tour gide Tamica was really helpful. I really liked it

I applied at this location and they kept bugging me to sign a lease. I noticed that their gates for parking were broken and the “manager” assured me that all the gates were fixed. Upon touring my unit, the gate where I would park was broken. I’m not sure the need to lie. I also cancelled my application within their 72 hour time frame and they have yet to give me my money back and it has been over a month. I’ve left voicemails and emailed a Tierra and they will not return my call regarding my... money. Poor management. Read More

Please do not rent from a mills group property. Cityside does have nice people in the front office but Victoria and her manager are heartless people. The mills group makes a habit of adding fees and sending your case to court before you are even a month behind in rent. After the first you are assessed a $50-75 fee. Then into the middle of the month you have attorney fees added and you must pay the rent, late fees and attorney fees before the end of the month within $100 or else you are still... considered late and you are sent to court! This is a standard regular practice. I will admit I feel behind more than once because mentally, I was still dealing with the loss of my dad and I was trying to do everything alone. My daughter lost her job so I had trouble financially. The last time I was late I was getting the money together for all the fees, including court fees but Victoria told me to keep my money and find a new place to live. No one was cleaning the halls, moping or anything when I lived there so I did on my level. No updates at all, no fresh paint. The smell and noise coming from the apartment below me was horrible and though I requested that management talk to the occupants about the music being so loud nothing was done. The music would shake the living room floor!! I loved the size of the apartment and the convenient location. Lots of homeless people around but they don't approach you or cause trouble for the most part. Lots of natural light from my former residence. The mills group is just a terrible company so again. Don't rent from any of their properties. Read More