The Saum & Hutcheson Arms Apartments

I’ve now lived at the Hutcheson Arms for two years. The only reason I have stayed is because of money problems and the apartment is cheap. The Hutcheson Arms is by far the worst apartment I’ve ever lived in. Along with that it also has the worst property manager I’ve ever dealt with. Evette Townsend is her name. She is the typical slum lord. She sends out mass emails insulting, threatening and blaming the tenants and not much else other than collecting rent. Never once has Townsend ever sent out... an email about upgrades to the building. The building has gotten progressively worse the longer I’ve lived here. The maintenance team enters people’s apartments without notice. I’ve had numerous issues that took months to resolve with maintenance knowing about the issue. I’ve had constant water damage in my bathroom. My toilet was once broken for months. Right now, I have a hole above my bathtub due to maintenance people being in my apartment when they had no cause to be and gave no notice. The property manager has lied to try to conceal them being in my apartment when they shouldn’t have been. I strongly discourage anyone from moving to the Hutcheson Arms. It is a rat hole. Criminal management. Criminal maintenance team. Save yourself. Read More

This place is awful. The management sucks, the maintenance sucks. I have had issues with my wall and all maintenance has done is give me the run around. It has been two weeks now no one has come. I had a tuck point problem on the exterior of my unit and my interior wall is bubbling up, wet, yellow and falling apart. No one has done a single thing to help. I’ve been emailing maintenance back and forth for 2 weeks now and all they say is “we will follow up with our technician and keep you updated”... it’s an endless loop. Elevator works half the time. Maintenance and the management here dont care about their tenants. RUN AS FAR FROM THIS PLACE AS YOU CAN! Read More

Here’s the story. I was shown a nice apartment unit and I put a booking fee down (i understand this is non refundable but this place was just awful I wish it was). I get sent a lease and I asked if I could see the apartment one more time before I sign the lease to make sure I really want this and they said okay. I WAS SHOWN A DIFFERENT UNIT- with a mouse in a trap, mold and leak in the ceilings, damaged walls and floor boards, AND NO TOILET? AND I CANT GET A REFUND? Please I recommend NO ONE... should live here or deal with their management. This is 2024 be better. Read More

Horrible experience, A NIGHTMARE, The Loud Imprudent, BANGING from CONSTRUCTION /Maintenance team ,Nothing is EVER finished , Construction men Roaming around the building yelling, Blasting music, smoking marijuana in rooms ,hanging out in hallways as if it's a Party and REAL actual people don't live here will leave you feeling uneasy and Perturbed when they're supposed to be WORKING and getting the job DONE.but nothing is never finished just Alot of banging .....no hot Water, No... Heat, No Privacy, No Peace of mind.. I warn you do not move here..

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Good day guys, I hope you read this message carefully. I need to tell you about my horrible experience living in this building for the past year. It first started when I contacted them before traveling, the girl talking to me promised me a bigger apartment for the same price and a fix sum for renting furniture (to my surprise the lease was different in rent and furniture renting pay), I even forwarded you the conversation I had with her and i was told me she was mistaken. I first took the... apartment and it was extremely dusty, nothing was cleaned from the closet, to the ac unit, to the lockers. A lot of missing parts in the apartment, including a bathroom doorstep tile a fire alarm and bathroom floor tiles, I have even sent an email earlier this year with pictures of all of the missing stuff and none were fixed. Defective shower head, which gave me bad pressure for 2 weeks until i finally fixed it myself by buying a new shower head. Packages being stolen, 3 times already this year. Last time was this past month. Cockroach problem which is still present til this day, can you imagine that i have been living with cockroaches for the past year! eventually i stopped telling you because nothing efficient was being done so I gave up. My wall socket behind my bed malfunctioned a week and a half ago, I have emailed them and a service request was then, and no one came up to fix it, again I gave up. The fitness zone, they shouldn't even advertise it, because it was never functional. And there are a multitude of other problems which I don't care much about, like the coffee machine which is only functioning half the week, or that my door was the only door not painted on my floor, it wasn't until i begged them that they finally painted it after even placing the carpeting, the malfunctioning heaters from last year's snowstorm. the wall that almost fell on me because there was a leaky heater from the top neighbor, the frequent water shut offs, the 1 week no water in the building which you just "fixed" with shaving a couple of dollars of the utility bill,... Those are the problem that are on the top of my head. This has been the worst experience I have ever had in a building, especially an apartment building which should be offering much more. This year had been horrible because of this stay. My lease ends mid January, and I keep finding reasons to regret my decision, latest was the stolen package from November. Look for a better place! Read More