5/9/24
Horrible
The management team is so rude. Every time I go to put in a work order, they say someone will come fix it but it never comes unless you go or call multiple times. I have had a leaking roof since May 2023, now we are in May 2024 and I’m still going back and forth with management to get it fixed. They are also other issues such as mold and other broken things around the apartment.
Review from Apartments.com
3 People Found This Helpful
Property Manager at The Pointe Apartments responded to this review
Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced with the handling of your work order and maintenance issues. Your feedback is valuable to us and we will address these concerns with our management... team to ensure a better experience for our residents in the future.