Marbella Bay Apartments

Not enough parking for the units unless you pay for a covered spot and then they take up what little parking there is with a gigantic dumpster for several months. My fridge didn’t work when I moved in and it took 2 months to get a new one and when I got a new one, the old one was left in front of my door for several months. No communication between management and tenants. Most of the amenities aren’t accessible after business hours. There’s a gate, but it only works half the time. Water... staining of the ceiling of my unit from The freeze that still hadn’t been fixed since I moved out in December. Now, 2 months after I’ve moved out apparently they don’t have it on record that our keys were ever turned in and now I’m being charged an extra 6 days rent and a late fee. Just go somewhere else. Read More

Getting the management to do anything is like pulling teeth. Work orders to fix issues in the apartment are unfulfilled constantly, they spray for bugs every 2 months because of issues apparently with other units & they let anyone and everyone have pets so dogs are constantly pooping in the walkways and barking extremely loud and they do not clean the pool at all. Half the time the pool is closed because they don’t feel like cleaning it. Residents are constantly babied with management’s made up... rules and periodic emails are sent out about how residents “have to live here” otherwise they are fined $100+. I’ve lived here for two years and moved in soon as the old management were bought out. I will not make this mistake again. Management, do better. New people looking for somewhere to rent, do not live here. Read More

Where do I start? From lack of information coming from the front office, to horrible follow up of maintenance issues, being told that noise complaints are not the problem of the apartment complex management, to rent going from paying online to checks to BOTH AT THE SAME TIME, from one site to the other without any information really flowing to the residence... I have lived in apartments on and off for the last 20 years all over the country and I have NEVER lived in an apartment where I want to... tell more people to STAY AWAY. There is SO MUCH MORE, I would add, but I am limited by the amount of characters I can post.... Especially considering the average rent prices at this apartment complex my honest advice, LOOK ELSEWHERE.... Read More

I wish there was a choice for zero stars. I've lived here for less than a year and it has only gone downhill, especially since it became "Marbella Bay". Most of the time the pool looks like something an alligator would climb out of. When it is in swimming condition, you can't really enjoy it because it's filled with everyone from the local neighborhood. People drive in with their whole family, go swimming, and then leave like it's the local public pool. The office does nothing about it. The... dumpsters went for almost 2 weeks without being emptied. Even after it was emptied by the trash company, there is still garbage piled all around it. The smell from the dumpsters is awful and the flies and mice that they are attracting are a public health hazard. It is disgusting. Also, they still advertise on this site that they have "curbside" trash pick up. That is a lie. They stopped doing that at the beginning of July. You are supposed to take your trash to the dumpsters--which are usually overflowing because they haven't been emptied. The dog park is a joke. They put a fence up that goes over the doggy pool (which is disgusting anyway) and they never mow it. Anytime you talk to the people in the front office, all they do is smile and nod. Nothing ever gets done. Do yourself a favor and don't move here unless you want to live in a landfill. Read More

This complex is under new management and we are very disappointed. First, the pool is overrun with people from all over Beaumont! They leave their trash behind, are verbally abusive toward residents, and damage the pool area. When management is confronted they say there is nothing that can be done. This means they cannot ensure a safe environment for the residents. Second, they have been having issues with the dumpsters being dumped regularly resulting in maggots, flies, and other critters. ... Third, they no longer have a maintenance person on sight. They have a new person that is working hard, but he is overwhelmed. Finally, this management is taking away many amenities we have enjoyed for years. Hopefully this new management will get their act together, but u til then, be very aware of what you are getting in to. Read More