2/5/24
New management's lack of ability to fix issues with accessibility to their gym
I have lived at their apartment complex since December 2020. It has been a great experience because of the available amenity that has been instrumental to my morning routine: their gym. Most mornings I have consistently woken up around 5 AM just to start my day by working out before the sun arrives and then go to work. Fast forward fall of 2023, the recent takeover of a new management has made residents' gym key fob inactive in the early mornings, which ruined my morning routine. On other... occasions, I wasn't able to enter their gym during a three-day weekend because the key fob scanner wouldn't open up. I have expressed my displeasure to office representatives on multiple occasions, who responded to me in a positive, respectful manner that they have been notifying upper management to have the gym's accessibility resolved. Now it's February 2024 and the situation hasn't changed. I don't mean to tarnish the apartment's reputation nor to slander the representatives whom I communicated with, but am frustrated that I can't use a resource that should be available to residents 24/7.
Of course, I do have a gym membership at a normal gym, which I do workout on a regular basis ONLY after my job. As someone who is in the military and marathon runner, I take physical fitness passionately. For those who are reading this and truly care about using the gym at odd hours and love fitness, there are other apartments that are likely better.
Review from Apartments.com
3 People Found This Helpful