6/2/22
Impossible to contact ANYONE.
I have called this apartment at least 25 times within the past week to schedule a tour- I have NEVER gotten anyone to answer, or to return my calls. I received ONE email about one of my many email requests for a tour. The email stated “what day and time works best for you?” So, I responded… twice… NEVER got any other response. I am trying to give these people money and my business, yet it seems like they couldn’t care less about customer service or even communicating with future residents. It... must be a nightmare if you move in and need to contact them for assistance with anything.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Spanish Fort Town Center responded to this review
Thank you for your review. Can you please reach out to me at ltraver@lms-realestate.com so that I can have your contact information and review the issue. All calls, missed or not are recorded and I am unable to find anyone with missed calls more than... once or twice, and even then our team responds with either a phone call, text or email; whichever is the preferred method of contact. If there is an issue we need to address it immediately, but again I am unable to see the issue without knowing your contact information.