11/7/24
Avoid at all costs!
I never leave reviews but I am shocked by the positive reviews of this place. I lived there for 4 years and the first two were great with the old management. Now there are new front office people and management and they are awful. So unhelpful, rude and truly do not care about residents. I had countless maintenance issues that were slow to be addressed or were just never addressed yet they are quick to fine you if you leave your trash out a minute past 9 am. The whole complex looks dated and... dirty and they don’t do anything to keep it updated. When I moved in i was told they would fix the ugly paint chipping all over my front door but new management won’t do it. Such an eye sore when I am paying for a “luxury” apartment! There are also vermin all over the complex including pigeons and roaches. Absolutely foul would not recommend to anyone. They also of course raise your rent year to be “in line with the market” yet my rent is more expensive than other units the same as mine. Wouldn’t suggest this place to my worst enemy!
Review from Apartments.com
Property Manager at Sullivan Square responded to this review
Thank you for leaving us your honest review. We appreciate your candid feedback and are very sorry to hear that you have had a negative experience with our team at Sullivan Square. Our team works hard to provide an exceptional living experience for... all of our residents so we take your concerns very seriously. We would appreciate the opportunity to speak with you directly in order to address your concerns immediately and understand how we can do better in the future. Please call or text us at (479) 279-6919. We look forward to hearing from you.