10/10/24
Terrible bug infestation
Not usually a negative reviewer but if there is a minus star rating I would give them a -5.
Rented July 2023 and just fulfilled 14 month lease so not asking for freebies or refunds. Throughout the whole lease, experienced a black bug and roach infestation. Put in several maintenance requests and nothing was done. The guy comes out and sprays by the door and leaves. I called the front office and they said I would have to pay for extra exterminator visits. The bugs were already residing there... before I moved my elderly parents in. Terrible place and unhelpful staff. I wouldn't wish those loving conditions on anyone.
Review from Apartments.com
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Property Manager at Visions responded to this review
Hello,
Thank you for your feedback. We're sorry to hear this has been your experience at our community. We strive to provide comfortable and pest-free living conditions. Your feedback is invaluable and will be used to improve our services.
The team... at Visions Apartment Homes