12/20/22
Very Much Improved Property
I have lived here for soon nine years. When I moved in, the property was very underperforming. Lack of care, indifferent management, etc.
That has all changed within the last two years since the arrival of the new manager. The property fairly shines these days. Yard maintenance is excellent, the laundry rooms have been secured so that they are no longer homeless shelters. The manager walks the property daily.
The office ladies, who have been here years, are also one of the bright spots in... the place. Helpful, caring, involved, polite. I am very grateful that they are here.
My apartment is fairly soundproof and rarely do I hear the neighbors. That being said, the property is relatively quiet both during the day and at night. The remote-control gates, which in the past prior to the new manager, worked only sporadically, now work nearly 24/7, reducing unwanted traffic into the complex.
The Maintenance Department Manager takes care of repairs on an excellent triage basis. Serious issues are dealt with immediately, etc. Because of the labor shortage, there has been unfortunate turnover in this department and he is continually having to retrain new staff. This manager, however, is very appreciated by the tenants.
The new manager is making noted efforts to turn the property into a community. Community events are held throughout the year, especially now so since the worst of the pandemic has lifted.
There are two areas that require improvement, however. One is the pool and the area around the pool which are not as clean as they were in years past. The other is the jacuzzi and the same comments hold true. In the overall scope of things, these are minor items that can easily be addressed.
One can definitely see that the property has changed from underperforming to performing well. At the beginning of my tenancy, the complex was fairly transient. Neighbors came and went. Now, I see many, many neighbors who remain here for long periods of time, obviously a sign of their contentment.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Camelback Cove Apartments responded to this review
Thank you for your review of Camelback Cove Apartments. We appreciate your feedback and are pleased to hear that the property has been well maintained and cared for since the arrival of the new manager. We take your suggestions seriously and are... committed to providing a pleasant living experience for our residents. We will continue to work hard to ensure the highest level of satisfaction. Thank you again for your kind words!