Portola South Mountain Apartments

This place is a complete dump! The employees are switched like underwear here, I never know who even works here anymore. There is always dogs off leash that will attack your dog that’s on a leash! The management does nothing. I’ve complained and even had to call the cops when I was attacked by someone’s dogs and they still did nothing. Luxury apartments?!! NOT!

Its a pretty quiet place however, management is a downfall. They do not complete requests in a timely manner (will take up to months, still waiting on one) and sometimes they will leave a mess for you to clean up (paint spots all over the floor, we told them so then they sent someone to clean but it was just gone over with a mop and not actually cleaned off).

The new Management puts unethical charges on your file. What they are charging for rent in this place, is outrageous!! These are not luxury apartments . There are a lot of vacancies. I hear of the heatless situation they did to the tenants. They brag on their advertisement. Montana is a safe environment to live. Do not believe it. The police are always called for various negative reasons. I almost got ran over in the parking lot. Police was on a high speed chase through the parking lot... . Parked care we're hit and damaged. I don't know if anyone got hurt. I no longer live there and I wouldn't recommend the Montana Apartments to a Wild Animal. My rating is a Fat 0. Read More

I do not recommend anyone live at The Montana. When I moved out, I tried to get an answer about what remaining costs I would be billed for and what to expect with my refundable deposit. I could not get any clear information from anyone. Instead I was told that everything was sent to “accounting” to handle and that I would receive my deposit, less the remaining charges, in the mail. I called after a couple weeks and again a couple more weeks because I hadn’t received anything from them. Finally,... more than a month after I moved out, I received a letter from a collections agency! Without any detailed billing from The Montana. I received nothing from them prior to this collections notice. I have repeatedly called the office and left messages but have not received any information from them. In the past, I’ve had great experiences with moving out of other apartments, and I’ve always taken care of any remaining charges. I have never been sent to collections for anything in my life. I have since learned that this is the common practice at The Montana. They will automatically send remaining costs, etc to collections, with no notice to the former resident. Horrible business practice. So disappointed in this place. Read More

Montana is a great place to live, it's in a great location and sits in the middle of everything, 10 minutes away from Phoenix International Airport, to Dobbins Lookout at South Mountian, Mystery Castle, Ponderosa Stables, close to Food & Entertainment, and Malls.