8/5/24
Does not stick to rental contract.
I had a 12-month lease at Senara Apartments, located at 5225 E Thomas Rd 116, Phoenix, Arizona 85018, and my stay there spanned from June 7, 2023, to June 7, 2024. As the lease agreement stipulated, I was required to provide a two-month notice prior to moving out, which I adhered to, ensuring that I officially notified management in advance of my plans. To fulfill my obligations, I planned my move meticulously and officially vacated the apartment on June 6, 2024, just a day before my lease ended... . The apartment was completely emptied of my belongings, and I took every necessary step to ensure the space was in good condition when I left.
However, upon my departure, I was informed by the management that I owed for an additional 7 days of rent. This was surprising to me, as my understanding was that I had only occupied the apartment for 6 days in June, following the terms laid out in my lease. I believed that, by moving out a full day before my lease expiration and having provided proper notice, I was in compliance with all requirements and would not incur any extra charges. This misunderstanding regarding the final billing brought about an unnecessary complication as I had planned my move to ensure a smooth transition, and I was trying to maintain a positive relationship with the management during my tenancy.
Review from Apartments.com
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Property Manager at Senara Apartments responded to this review
We're sincerely sorry for the misunderstanding and frustration that you experienced with your final rent calculation. It's absolutely crucial that our rental agreement terms are clear, and we apologize if this was not the case for you. We value all... feedback and will be using yours to make necessary improvements moving forward.