6/14/24
Avoid Living Here
My experience at this apartment was terrible. I first want to start with the turnaround time for maintenance and end with collections for a charge I had already paid. My A/C unit broke several times in the hottest months of the year, at times it took weeks for them to look at and when I called the office at one time they even told me condensation is not an urgent issue even though buckets of water were filling from the A/C unit. When I moved out my A/C unit broke again. This time the repairs... were made a little more promptly but is sounded like a lawnmower in the apartment. The July after I moved out I was given the final bill, which I paid promptly after using a money order like when I moved in. I held on to the receipt for some time but after 6 months or so I eventually threw it out. nearly a year after I got a call from onni group from a collections agent asking for the money I already paid. Since I used a money order I did not have a receipt but I had a charge for the money order; however, I was told it would not suffice so I paid it again to avoid hurting my credit. All of this plus the units were still not renovated and high rent hikes every year. Not only that the smell of marijuana was everywhere as well as dog poop on the lawn. My recommendation is to steer clear and live elsewhere. It isn't worth it for a dingy dirty unit upon move in, especially with what they are asking now.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Sonoran Flats responded to this review
Hello there,
When you have an opportunity, please reach out to us at (602) 362-8526 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.