Pinnacle Heights Apartments

We came by for a tour today and really liked the apartment and community. Cassandra was very friendly and helpful and answered all of our questions. The setting is beautiful and the landscaping very pretty.

When I first moved to PH, MG Properties was managing the complex. Now, under Scotia Management, you will notice an extreme lack of customer service and care for tenants. The apartments themselves aren't worth the exorbitant rent they're charging. The apartments are poorly insulated and cost a fortune in AC/Heating bills. You can feel cold wind coming through the cracks in the winter and heat coming through the cracks in the summer. The appliances themselves are outdated and falling apart. The... water pressure is poor for how expensive our shared bills tend to be. The renovations that Scotia is boasting are nothing more than different linoleum and horizontal blinds.

The property itself lacks amenities. The workout room has a small assortment of outdated equipment, the pools aren't well-maintained, and the clubhouse offers very little. That's literally it - no game room, measly choice of DVD rentals, and tea during the hours the office is open. The office offers limited hours for those who work M-F.

Tenants are moving out in droves because of the hike in prices, the fact that we are unable to remain in our apartments (forcing us into the "renovated" ones), and the negligent customer service provided here. You'll notice new signs offering rewards to residents who refer new tenants because of how many empty apartments there are. The gym is almost always unoccupied because everyone is choosing (rightfully) to get more for their money. For the price that Scotia is asking, buy/rent a house. Your mortgage will be less expensive than renting an apartment here and you won't have to deal with the hassle of Scotia representatives. Read More

Scotia group management took over just before the election. They sent out an email telling us how to vote. They lost their very best rental agent. Also not renewing leases of tenants that have been here for years, jacking the rents hundreds of dollars a month. Not friendly. Their bottom line is profits. The do not care about their tenants. It was a wonderful place to live. Scotia group has made it an awful place to live.

Bad water pressure, terrible management, run down slum like conditions.
Luxury? Ha!!

I live in rucson since 1999 and moved few times but this is one of the best places I have lived so far ! What a beautiful place and View ! Marty was my leasing agent and from the beginning he made me feel so good about this place. I got 3 bedroom upgrade with new appliances and flooring and when I walked in I was so impressed. Inside and outside is so clean , maintenance are so great and take care of anything that has to be fixed. Management is nice and friendly as well as leasing office staff... especially Marty he is the best ! I highly recommend this place ! Sabino canyon is down the street and you can enjoy beautiful walk . Neighbors are nice and friendly as well some of the sheriffs live here so make me feel even safer . Read More