11/21/24
Customer Service
I had the pleasure of touring with Khalesa Hassan. She was knowledgeable, enthusiastic, and very helpful. I toured and applied afterwards. She made my decision easy.
Review from Apartments.com
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The fees below are based on community-supplied data independent market research.
We welcome 2 pets per apartment home. There is a $500 refundable pet deposit. $30 Monthly Pet Rent Per Pet. Breed restrictions apply. Please contact the Leasing Office for more information.
We welcome 2 pets per apartment home. There is a $500 refundable pet deposit. $30 Monthly Pet Rent Per Pet. Breed restrictions apply. Please contact the Leasing Office for more information.
11 Ratings & Reviews
11/21/24
I had the pleasure of touring with Khalesa Hassan. She was knowledgeable, enthusiastic, and very helpful. I toured and applied afterwards. She made my decision easy.
Review from Apartments.com
10/1/24
We applied and were set to move on the very next day. Khalesa was very kind and helpful in assisting us through the process. Our apartment is very big and has a view of the Carquinez straight. We're very pleased!
Review from Apartments.com
10/22/20
I recently moved from Waterview and had to change my rating to a 1 star. I gave notice exactly 1 month from when I planned to move out, and since COVID is a thing this year, they did not allow me to come inside the office (I find this ironic because I'm a nurse and do not have the luxury of telling my patients I can't help them in person). Anyway I was given an e-mail address over the phone for me to give official notice. The wrong e-mail was provided to me and this became my fault later on when... I actually moved out. I was charged a no-notice fee a long with my early termination fee. These people are unethical to do this to those of us who are having to move out to live with other people during a difficult time. They do not care about you as a person, they only care about making their money. I get it, it's a business, we all have jobs to do, career, etc. But do you really have to rub salt in wounds? I left because of financial difficulty, and you punch me in the gut with extra fees. It's your fault you provided the wrong e-mail address, but they will never take responsibility. Stay far away from this place. My girlfriend had to the same thing moving out of Club Pacifica just down the road and they waived her early termination fee. And they kept their pool and other amenities open during the COVID pandemic, instead of allowing their employees to avoid all manner of helpfulness. The only honest, hard-working people there are the handyman and groundskeepers. The people that work in the leasing office are happy to slack all day and do nothing with their time, they sat in their office during the COVID pandemic avoiding all manner of actual helpfulness.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Waterview responded to this review
We're sorry to hear you weren't entirely satisfied with your experience, Abel. Because there are some discrepancies here and we don't want to divulge any of your personal information via this public forum, please call the office at your earliest... convenience to speak with our community manager. We'd sincerely appreciate the opportunity to discuss your review in more detail and clear up any confusion. Thank you for choosing to call our community home. We look forward to your call!
7/13/19
Water pipes are always bursting. Three years three times. Taking a shower the pipes clang. Safety hazards rarely taken care of. Owners more worried about visual appeal and not the interior of apartments. Every year they raise rent sometimes up to as much as $200. Can’t get ahold of management over the phone. Residents throw furniture and mattresses in the street. Positives; close freeway, shopping, school, quiet at night and no break ins that I’ve noticed.
Review from Apartments.com
6 People Found This Helpful
1/30/18
I have been living here for about 7 months. So far I am very pleased with my unit. When I moved in the carpets were cleaned and so was every inch of the apartment. Nice size balcony I have a great view of the sunset. I am very happy to have my a washer and dryer a washer and dryer in the apartment. Neighbors are very friendly.
Review from Apartments.com
8 People Found This Helpful
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Shoppers will appreciate Waterview Apartments proximity to Southampton Center, Solano Square, and Hing Shopping Center. Southampton Center is 0.6 miles away, and Solano Square is within a 29 minute walk.
Recreational activities near Waterview Apartments are plentiful. Discover 2 parks within 3.2 miles, including Benicia Capitol State Historic Park and Benicia State Recreation Area.
Living in Benicia provides easy access to Metro Oakland International, located just 50 minutes from Waterview Apartments. Another nearby airport is San Francisco International, located 46 miles away.
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