9/23/24
DO NOT LIVE HERE, Management sucks.
1. Placement of package locker makes delivery issues more frequent.
2. Not providing proper ventilation, or an air condition system that works. And then receiving emails from management concerning vacuum noise and flavorful food smells in the courtyard due to people leaving their windows and doors open. So I was afraid to enjoy my own life, and dealing with terrible air circulation to boot.
3. Laundry machines did not work or were too expensive when changed to a new system. Machines are spread... across the building so you have to go scavenging for available washers on a regular basis.
4. The elevators are weird and slow. When using the one on bancroft side I was let off at the 4th floor when the only button pressed was the 1st frequently.
5. Section of mailboxes were broken for months, and management did not communicate with residents affected when notified; they simply left the work order open with no updates.
6. Upon move in there was no note of the callbox or the request only policy of being added to it. For months the weird signals of the machine led us to believe it was broken. It was only upon asking for an extra key set for a dog sitter while I had to go to my fathers memorial that I was then supplied with being added to the callbox as the only solution to the issue, a week after the request (8 months after move-in). The only reason being that the building manager had been on vacation. Upon expressing dismay, she noted via email that I needed to “check my tone” and proceeded to push for an in-person meeting that I noted I was not comfortable with and needed to be done in writing. She asked twice more with no added reasoning other than her being manager. If she wanted to make me feel unsafe in my home, she succeeded.
7. The new assistant witnessed my dog urinating in an area that was adjacent to the dog park and the prior assistant had said nothing when witnessing it in the past. I received an email from the manager stating that I had to backpay pet rent for the past nine months and the dog had to vacate immediately as it was outside of breed regulations. Despite the ESA paperwork being on file since move-in and the breed being noted in several emails in the past.
8. The paint opted for did not allow for command hooks and renter friendly wall-mounting fixtures.
10.Uneven flooring throughout 1st floor apartment.
My only pro for this place is that the maintenance team is amazing. Mario was always helpful and respectful of my home.
Review from Apartments.com