Monterra Ridge Apartments

I toured this place about a month ago, and was extremely underwhelmed by its appearance. The inside was subpar with roaches, and the outside was dirty and unappealing. The person who helped me tour wasn’t too friendly either nor enthusiastic. I would invest somewhere else.

Just did a tour today in a 2 bedroom unit for my fiance and I. Mercedes welcomed us and showed us around the place. She was so helpful and friendly! The apartment was clean, big, bug free, and had an amazing view. Hopefully my fiance and I will be renting here but just wanted to give a shout out to Mercedes for being so kind and helpful. :)

DO NOT APPLY TO Monterra Ridge. They are not honoring the prices they have listed. To top it all off, Liza tried to lie about my Fiance saying all this information was told to us when we have not received a single email or call back from them. Huge cockroach infestation as well. Dont waist your time!

Don't move here because of the roach infestation. View the apartment you're moving into before signing a lease. We viewed an apartment but it wasn't the apartment we were moving into. The one we moved into turned out to be infested. It's been two years and we still have a roach problem. We didn't have roaches before moving here, now we have to make sure we don't take any when we move from here.

I don't recommend moving here. There is a cockroach problem and they don't do much to help you. I have had my apartment fogged twice by them and sprayed multiple times. I've tried gel bait and both aerosol and liquid spray, which we had to pay for out of our pockets because when I first emailed them to let them know about the problem I was ignored.
I have a baby and I have expressed my concern about them constantly trying to fog and they told me they have to do it a few weeks in a row for the... problem to subside. That's crazy! How many weeks and toxic chemicals do they expect us to be okay with. It is crazy and I have never ever received a call from the manager to address the problem even though I was told that I would. They don't care about their tenants only the money and will no listen to your concerns.
How many months should have to go by for them to fix the problem? It's insane, I have to now spend money to get legal help in order to give my baby a clean home. Ridiculous.
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