8/12/24
Incompetent Management and Noisy Apartment
0 Stars.
Very poor management and questionable practices. I was forced to pay an exorbitant lease break fee and move out in under a month because the noise levels were intolerable. Despite living here for less than a month and already paying a substantial lease break fee, I was still charged additional fees for cleaning and painting. It’s questionable why a unit that was occupied for less than a month would require repainting.
When touring units here I would pay extra attention to checking for... noise issues. Some of the units are poorly designed, as they directly share a wall with the elevator - which was my unit. These units experience constant and earthquake-like noise whenever someone uses the elevator (which is every 5 minutes constantly). Additionally, there is minimal soundproofing from street noise and neighbors above. You will hear every step the neighbor above takes, and hear all the noise from the road. The constant noises caused me severe migraines, forcing me to move out in 1 month.
The management cannot address these issues and has questionable fee practices. I advise taking time to thoroughly evaluate the noise levels before committing.
Review from Apartments.com
Property Manager at Axis 2300 Apartments responded to this review
Thank you for your review. We are sorry to hear that you feel that your experience has been anything less than positive. Our priority is to maintain a comfortable community for our residents. Please understand that it is extremely difficult, if not... impossible, for any community to guarantee that residents will never experience noise within the building and surrounding areas.
We appreciate you bringing your concerns to our attention as customer service is a priority for us. We would be grateful for the opportunity to discuss your concerns and move-out charges. Will you please give us a call at (949) 822-9128 at your earliest convenience? Thank you.