2/9/24
black mold, unsafe conditions and unresponsive team
i was really hopeful about living here, the location is great and the spanish details of the building are lovely. but between the stolen packages (the parcel pending locker is not used by delivery services they will just leave things in the lobby), stolen laundry, black mold that keeps coming back, continuous plumbing issues, unscheduled maintenance entering the apartment without permission and the lack of responsiveness of the management team, i cannot recommend living here. also, if you drive... a hybrid, my catalytic converter has been stolen three times in less than 6 months while parking overnight. i wish i was exaggerating, the apartment itself could be so nice if it was better managed and maintained.
Review from Apartments.com
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Property Manager at Sienna on Sanborn responded to this review
We are disappointed to learn of your experience here at Sienna on Sanborn, but we will take this opportunity to improve. We value your feedback and thank you for bringing these matters to our attention. We would like to get more details about this;... please contact us at your earliest convenience at (833) 381-6533 to address these situations directly. Thank you and have a great day!