7/6/24
Wouldn’t recommend
Move here from the east coast. Had an electrical issue the first night. Which could have resulted in serious injuries to my husband if he didn’t know what to do. The place was so gross when we moved in . Smells awful like cat urine in the whole apartment. Spent a $100 in cleaning supplies. Would not recommend it. So very disappointed .
Review from Apartments.com
Property Manager at Birch Creek responded to this review
Hello there,
We are sorry to hear that you encountered issues with your unit when you moved in! Our team is committed to providing assistance through our various communication channels, including email, text, and our Resident App. We understand that... communication preferences vary, and speaking over the phone or scheduling a meeting may be preferable for some residents. If you prefer to schedule a call or meeting, please let us know in your outreach. We will gladly accommodate your preference and work with your schedule to arrange a convenient time for discussion. Your satisfaction is important to us, and we are here to assist you in any way we can. Please reach out to us at your convenience so we can take action to address each of your concerns!
Kind Regards,
Callie, WeCare@udr.com