3/1/24
Pros and cons from a six year resident
I have been living at Chaparral for six years. Here are the pros and cons. Pros: - Maintenance is prompt & courteous. Cons: - Crime: The facility is in a bad area of Palmdale. Check the crime map on NewsBreak. - Neighbors have had tires stolen from cars. - Packages are regularly stolen from front porches. - Aggressive homeless people around the garbage bins. - Expect a max rent increase of 5% + inflation every year. Budget accordingly.
Review from Apartments.com
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Property Manager at Chaparral Apartments responded to this review
Thank you for taking the time to rate your experience and to share your concerns. With the competitive market that we live in having to adjust rents can be frustrating and we apologize if you found it to be especially impactful. To address your other... concerns, we offer courtesy patrol that patrols after hours and will respond if you call in any other issues at any time. Please feel free to report any suspicious activity you see to our office staff and or courtesy patrol so that we can work together on addressing it. Our staff works hard in providing the best experiences for our residents and we apologize if that hasn’t been the case. It would be my pleasure to speak with you personally to discuss your concerns and work on restoring your experience please call me at 661-273-2677.