Fountain Park at Playa Vista Apartments

Do not be fooled by appearances. This property is a slum masquerading as a luxury apartment complex. There are serious and documented structural faults, constant alarms going off at all hours of the day and night due to toxic levels of methane in the buildings, issues with mice and termites, and severe property crime resulting in car breakins and theft of packages. It is nearly impossible to have packages delivered without having them stolen. Management is totally absent and unconcerned about... their tenants safety. Balcony door latches are faulty resulting in residences getting locked out and trapped on balconies. Zero emergency response from management.

ABSOLUTELY DO NOT MOVE HERE. Read More

As other reviews state some of the apartments are falling apart and are so expensive for what you are paying for. They can be very slow to respond to any maintenance requests which is frustrating. However, the maintenance team are helpful and friendly when they do show up.
Contacting the office is a complete nightmare and the majority of staff are unhelpful and incompetent at their job.
It is a shame as the location and facilities here are great but I wouldn't go through the stress of leasing... a property with this company. Read More

Happy Camper at Fountain Park Over 10 Years!
I am Catherine and have lived at this place over 10 years. Although the quiet and peaceful environment with a great court-yard view is a plus, however, the most key factor to keep me here so long is the service crew team! Alfonso Vasquez is the manager of the team, who has trained the team so well that each of them is friendly, skilled and do whatever takes to make the tenant like me happy and satisfied almost at each of the service requests. They,... like Adrian and Aureliano, react quickly and timely and respond to a job request normally within 24 hours or less. Alfonso as a manager often walks from one site to another to monitor the project progress and talk with the tenants to listen to their voice and take care of their concerns. After a 10-year long stay at my unit, I requested to replace the worn floor. Without much effort at all, Alfonso showed up at my place and checked the floor conditions thoroughly. Soon after, he scheduled the job with an external professional team. Adrian helped with the coordination with my schedule. The job was well done and within the same day. All was easy, simple, smooth and effortless to me. Thank you, Alfonso! An excellent manager!
He cares, knows how, well organized and was very efficient!!!! I am happy to be part of the Fountain Park and also feel fortunate to have a team led by Alfonso, who take care of us like part of the family members!!! Thank you!
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The units are falling apart. Don't move here if you can afford something better. Roaches, ants and pests are a problem. The maintenance does terrible job fixing things which lead to larger problems. Management doesn't care

This place sucks for SO many reasons. The resident relations staff are the most unpleasant, unprofessional people that I have ever come across. I just moved out and have had to follow up on 3 different occasions to dispute a cleaning charge that we should have not been charged in the first place because we deep cleaned EVERYTHING. We even got a carpet cleaner to make sure it was spotless. When I recently called, the woman HUNG UP ON ME!

When you are living there, you'll be lucky if you can... even get the resident relations on the phone. It took 3+ weeks to get our blinds fixed after putting in a maintenance request. They also do not do anything about how delivery drivers just leaving your packages at the gates for anyone to grab or steal. I saw multiple people get their cars broken into and I know a ton of people who got their packages stolen because of this lousy management that fails to enforce that packages should be delivered to the resident's doors to delivery drivers. Staff is rude, unorganized and lousy at their jobs. Do yourself a favor and live somewhere else. Read More