7/31/20
unsafe
do not live here. we lived here for 3 years and in that time they towed one of cars even thou they had my plate numbers on file. when we moved out they used fear tactics to make us pay to replace flooring that was damaged when we moved in, a ceiling fan that we never turned on, on top of all of the normal expenses. these wooden boxes that they call apartment all have dry rot, pest damage, and numerous wiring and upkeep issues that are constantly neglected. they do not care about anything but... taking your money, at any cost. while i lived there I took the time to photograph as many issues as i could and spoke with a few of the other residents. I am not a single case. please don't give them your time or money. I learned the hard way.
Review from Apartments.com
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Property Manager at Pheasant Pointe responded to this review
Thank you for sharing on your previous experiences at Pheasant Pointe. It's disappointing to see that in your 3 years with us that there were no positive aspects to your tenancy. At Pheasant Pointe, we strive to provide our community with excellent... service and value and we apologize if that was not your personal experience.
Our vehicle records for license plates are not digital and we collect this information at move in to help assist us in identifying resident vehicles. If your vehicle was improperly parked in another resident's space, the owner of the space may have the vehicle removed without notice to our management team. Vehicles that are towed by our management team for a parking violation require advanced notice with a parking tag attached to the vehicle if the owner is unable to be discovered.
All of your final accounting charges are determined by the condition of your home at move out and are based on actual costs to bring it back to a move in ready state. If you have any questions regarding your final accounting, or any other feedback you'd like to share from your time with us, we invite you to contact our property manager in the Leasing Office. They can be reached by phone or email at your earliest convenience.