3/22/25
Verified Renter
The trash chutes have been left off all day after trash is picked up and elevator 2 is always down. Also, the hallways have been super dirty. There used to be someone that cleaned the hallways and that hasn’t happened. We noticed the hallways have been filthy. It needs vacuuming and deodorizing.
Review from Apartments.com
Property Manager at Winslow responded to this review
Hi Jose,
Thank you for sharing your feedback. We want to assure you that Elevator 2 is fully operational and has not been out of service. As mentioned previously, it is designated as a moving elevator at times, which may impact availability. We... apologize for any inconvenience this may have caused.
Regarding the trash chutes, they are reopened as soon as possible after scheduled pick-ups, but delays can occasionally occur due to factors beyond our control. We understand your frustration and continue working with our waste management provider to improve this process.
We also appreciate your concerns about cleanliness. Our team is committed to maintaining a clean and comfortable environment, and we will ensure that hallway cleaning is addressed promptly. If you notice any specific areas requiring immediate attention, please reach out to us directly so we can resolve them as quickly as possible.
Your feedback is important to us, and we value the opportunity to improve your experience. Please don’t hesitate to contact us directly so we can better assist you.
Best,
Team Winslow