Fruitdale Station Apartments

If I could give this place zero stars, I would. Our year at Fruitdale Station was one of the worst rental experiences we’ve ever had.

The building is poorly maintained—elevators were down for weeks at a time, the water was turned off six times during our lease, and fire alarms went off in the middle of the night at least four times, disrupting everyone’s sleep. The noise levels in the building were constant, making it nearly impossible to enjoy any quiet time at home.

When it came time to move... out, we were shocked by the charges they imposed. They billed us to resurface and repaint entire walls for a single nail hole—charges that go far beyond normal wear and tear. It felt like they were looking for every excuse to nickel-and-dime us on the way out.

For the steep rent they charge, this place is wildly mediocre. Save yourself the stress and look elsewhere. Fruitdale Station is not worth the frustration or the expense. Read More

Lived here for about 2 years. 3 Bed / 3 Bath.
If I were you I would look somewhere else. You will be charged a lot of money when you are moving out no matter what. During the final inspection I was told they were "doing us a favor" by going easy on us. Sure buddy. A thousand dollar favor.
Aside from the terrible office staff the people that live here are LOUD. I had to complain about loud music multiple times per week.
The rating is low for a reason. RUN

Highway robbery! They make you pay at least 2K when you move out, doesn't matter how long you live. This place is close to 280 and Willow Glen but is neither safe or luxurious! No parking unless you pay for extra spot. I lived here almost three years and witness on the streets or in the garage, cars still get broken into and things get stolen often. Appliances are not new and have visible dents. Thin walls and loud street noises. Staff and security is a joke! They don't care about residents... whatsoever. All staff care about is leaving work early, even if you call or walk into office for anything half an hour before they close, they will ask you to come back the next day. The pool is always noisy when weather is nice and no one monitors it after 10pm. Elevator breaks down every other week. Oh yea, the leaf blower guys starts up at 8am 6 days a week. What friggin genius made that call! On top of everything, whatever the contract says is BS, you will pay at least 2,000 once you move out. They will charge you for EVERYTHING, even if you already paid for cleaning they will make something up and charge you for cleaning on their terms.

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I have live there for years 4br then 2br. The manager in the office is rule and raised rent $100 every year. The trucks in front of the supermarket are extremely loud starting at 6:30am. Sent many emails complain about the unbearable noise but no response. Yet they continue to raise rent every year. They don’t care if you are leaving because they charge you cleaning fee when you leave. They charged $600 additional cleaning fee when I was leaving in the 4 bedroom. Very bad management there.

Warning: Do Not Live Here.
I've lived here for 3.5 years in 3 different apartments: a 3-bed/2-bath, a 1-bed/2-bath, and a 2-bed/2-bath.
Pros:
Maintenance (5/5): Maintenance is excellent. Every time I've had a problem, they've been fast and reliable.
Pool (4/5): The pool is really good and clean most of the time.
Cons:
Deposit (0/5): They won't return your deposit and will charge you more. Regardless of how you keep your apartment, they'll find reasons to charge you extra.
Noise (0/5): Noise... levels depend on your neighbor. While I didn't have a big problem in my first two apartments, my last apartment had noisy neighbors. They had loud parties and were noisy until 1-2 AM on weekdays and 3-4 AM on weekends. The leasing office can't do anything about it (I have about 10 emails to prove it). Despite numerous complaints, they even won't let you break the lease and move out without penalties.
Security (0/5): Security is a big joke. While I never had a problem in my first two apartments, my last one was different. My Amazon package was stolen from my door almost 5 times in 2 weeks. Despite reaching out to the leasing office, they couldn't prevent further thefts. Even worse, when noisy neighbors kept me up until the early hours and I called security, They knocked on the door, but the tenant refused to keep it down. They claimed they couldn't intervene due to legal restrictions and the final response was to tell me to call the police(I have all my communication with securities to prove this). They did not even try to solve it by contacting the police, I needed to contact the police. what's the purpose of security after hours?
In general, my experience here was tolerable until the last unit. If you're lucky with quiet neighbors, you might be okay. But if not, be prepared for sleepless nights and ineffective assistance from the leasing office and security. They're quick to remind you of your lease obligations but offer little help when resolving issues. I'm willing to share my communications with the leasing office and security to support my claims. Read More