2/25/19
4 months and no refund of paid deposit
In my opinion, I would give zero ratings if it was an option. I applied online for an apartment here in November 2018 and paid the online fees including a 500 USD deposit. I really wanted to move in but I found an apartment with a walk-in closet nearby and I withdrew my application within 3 days as stipulated. I am walking in and out of their office since the last 4 months to get my deposit back and I still don't have it. The lady at the desk just keeps telling me "we will get in touch with... corporate" without even asking for my name or other details. If this is how they treat customers, I am glad I did not lease with them as I don't know how they would treat me once my lease got over - in terms of refunds
Review from Apartments.com
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