7/9/24
Terrible Services
Although I like living in my current unit, it is only because of the amount of natural light it gets. My issue is with the complex itself. There are always power outages, security gates to the parking structure don’t close, water is always shut off for “maintenance” hours past the scheduled time, and the elevators reek of urine. Also, the mail and package system is unreliable and packages are always being lost. Management, HOA, and the security team do not communicate properly with each other so... the security protocol is unclear and confusing. Management once held on to a package of mine for 3 months. The security team will have your registered resident vehicle towed because they “do not have access” to a list of registered cars which makes no sense. Overall, I would not recommend this place!! Save your time and money :)
Review from Apartments.com
Property Manager at The Madison at Town Center responded to this review
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure the concerns shared, are prevented.