11/13/24
Greystar (new owner) is ruining this apartment
Since Greystar took over ownership of this complex they have done everything they can to slowly increase costs for tenants as well infringe on tenants use of personal space. We have rented here for several years and used to be nice, but now they have changes trash policies to increase to total amount you pay for trash added to a required $30 trash pickup fee where the trash service will find all kinds of reasons to not pickup the trash. The dog park in the main area is basically a litter box... with dog poop everywhere inside making it disgusting and unusable. The grills surrounding the complex never work and do not have brushes for cleaning. They have recently restricted the usage of your own patios, stating to remove items that are not in violation of the lease, which is illegal and infringes on renters rights. They have recently changed lease language to remove provided services from maintenance, leaving the renter to now pay and perform routine activities previously included (which is the only benefit of renting). Maintenance never comes around to assist in requests (most likely due to understaffing which the apartment will not hire more). Although the maintenance staff and employees there are nice, greystar like every corporation is doing all it can to provide you as little as possible with the highest rates possible, I would not recommend renting here you can find nicer apartments with more room in the area.
Review from Apartments.com
Property Manager at Arista Uptown responded to this review
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.