Ashford Belmar Apartments

They just don’t care about people and things always break down and take forever to fix.

The managers at the office have changed over at least 5 times in the 3 years I've lived here. The amenities are almost always in a state of disrepair, the gym is always dirty and missing equipment, the pool and hot tub is closed more often than not, I've tried using the theater a few times but have since given up since it never works, the package room is a disaster. If you ever have a maintenance issue, I hope you're handy enough to fix it yourself, otherwise you'll wait a month minimum for... anyone to contact you, which often doesn't even include the extra multiple weeks for it to actually be fixed. The only consistency that you can count on from anyone working for Ashford or the Waterton company as a whole is that they'll constantly dodge your questions, blame you for having issues, and that you'll never receive any communication from them unless they need something from you. Read More

Maintenance is non existent. My smoke detector was non functional for over 8 months. I have a LONG list of other issue- washer broken for over 6 months with no resolution, issues with toilets since I moved in, etc etc. multiple neighbors with mold in the unit. None of the amenities are ever functional. Do yourself a favor and run far far away from this place.

Everyone in my household has had their car broken into at this point. The management company does nothing. All the treadmills in the gym are broken, so is the pool. Leaving here as soon as we can. I no longer feel safe.

The Ashford Belmar website claims to deliver a "standout living experience" but I have not witnessed that.

I have had a broken dryer since April 23, 2023 (I submitted a maintenance request on that day). It is now June 21, 2023. There has been little to no communication from management about this problem, even though they have been made aware of it. I pay for an apartment to have a dryer and haven’t never been able to use it for months. I am very unsatisfied with the service provided at this... apartment complex.

On top of all that, the indoor pool and hot tub seem to be closed more than they are open. They also offer amenities such as a pool table, but none of the sticks have tips on them. It seems to be one thing after another here, and they aren't holding up their promise of the "amenity-rich living" that is touted on their website.
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