12/28/24
Just incredible
I moved in 2022 because I love the view and the price. Management was a bit neglectful of simple things that in my mind could have made the property more attractive and functional.
Here we are two years later and a few months ago there were drastic changes in management. The parking lots have been repaired from the biggest pot holes you could imagine, the trees have been manicured recently by a professional company and the broken branches are all cleaned up. The groundskeeper, Tyler works... tirelessly cleaning up trash, dog poo, trimming plants and trees, raking every pine needle, clearing walks and stairs from ice and snow, cleaning gutters and parking lots. He is one of a kind for sure! Give that man a RAISE! The office staff is friendly, attentive to needs, and listens intently to make sure tenants know they are heard and taken care of. I have heard this happen first hand. Sarah is AWESOME in every way and I go straight to her with any concerns because I know she will take care of me and update me frequently. In other words, she does what she says she will do and does it in a timely manner. Thank you Sarah. Blake is the manager and listens with an open mind and open ears considering all options in order to issue his best customer service. They work with each person to find common ground in solving problems.
I hope this crew never leaves. They are THE BEST!
Review from Apartments.com
Property Manager at Bear Valley Village Apartments responded to this review
Hello! Thank you for your glowing review of our Bear Valley Village Community! We are happy that you appreciate the value, convenience, and the comfortability we offer. We are especially ecstatic that you are pleased with Tyler, Sarah, and the rest... of our on-site staff's performances, and their work does not go unnoticed! We hope we continue to impress you throughout your residency. Please don't hesitate to reach out if you ever need anything!