Colt Gateway Apartments

So much wasted potential. This should be an amazing place to live but it's not, especially if you have mobility issues. DO NOT MOVE HERE


Positives:
amazing view of downtown Hartford (great for New years and 4th of July fireworks)
cool urban loft concept, mixed use site and preservation of historic building
common areas are kept clean - cleaning and maintenance staff do a very good job in trying to maintain this large complex of buildings
on site security patrols the parking lot
on site... restaurant - not really my taste as beer and bar food, but nice feature
small gym on site
garbage pickup and snow plowing contractors do a good job

Negatives (everything that went wrong over the course of 1 year)
no close handicap parking (management: "yeah, that was laid out years ago...and we aren't changing it"...just use the spot at the front entrance (which is on the other side of the building!)
elevators frequently do not work for extended periods of time - 1 week to 1 month (really not good for someone with mobility issues)
application process is long and involved (2 weeks to jump through all the hoops, even with excellent credit)
not energy efficient - very expensive to keep heated/cooled $200-300/mo for 650 sq ft apartment ( mgmt did restrip/reseal all windows in south Armory this spring, so maybe it will improve)
poor layout/design of the apartment. Narrow living space makes furniture placement difficult
dim lighting throughout the apartment. Very cold and dark during the winter months
electrical problem - power surges with kitchen appliances - microwave shorted out, and dishwasher needed to be replaced twice
poorly installed and poor quality fixtures in bathroom and main room
electrical outlets installed upside down, a problem when the bathroom only has one electrical outlet and only one appliance can be plugged in at a time. When brought to property mgmt attention as maintenance request, change was denied as "it's ok"
Took five service requests to clean the high ceiling light fixtures and replace very scratched bedroom door
COCKROACHES! no preventive pest management (management's take: "we can't help what tenants may bring into the building" Had to vacate my apartment 3 times with stressed out cat during pest control treatments which still didn't really solve the problem

Entrances not clearly marked, poor signage, so difficult to direct visitors, delivery services, Uber, etc. to correct location in the large complex of buildings








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I worked with Clarissa and she was amazing. She answered any and all questions, was patient, thorough and made the application process easy. I love my apartment. It truly feels like home. It is spacious and the windows are beyond gorgeous. The property is clean and the neighbors are friendly. I will definitely be here for years to come.

I’ve been at Colt Gateway since April, and I have to say, it’s been a great experience so far. The property is beautiful, and the staff goes above and beyond to help with any issues. Move in was a breeze, Clarissa was so helpful. The location is great, it’s safe, quiet and a quick walk to downtown Hartford.

Perks include the brewery/cafe on the property and the parking included in the rent.

No cons. I love this place

I had always been interested in the Colt Gateway apartments but timing did not line up until Clarissa stepped in. She helped me understand the application process start to finish and was incredibly patient and kind with me during every step of becoming a resident. The apartments themselves are beautiful but Clarissa was a hero in the process! I have never had a smoother move. I cannot say enough good things about her and the experience in the apartment so far!

I dealt with Clarissa when looking for an apartment here and she has been amazing. The move in was pretty seamless, except for the elevator closest to our room being down. Living space is very open with new appliances, high ceilings and big windows. Overall loving our first week here!