6/10/24
Terrible management from UDR
Stay away from Capitol View and UDR at all costs. I've never seen a sketchier and more incompetent management company. Expect several hundred dollars in additional costs above your quoted rent, including hidden fees and crazy inflated utility costs that are out of your control (not individually metered). Also know that amenities will frequently be out of commission -- a one week gym renovation has turned into over two months without equipment. On top of that, the building is surface-level... luxury only. The walls are thin so expect to hear everything going on in your neighbor's apartment. The desk staff are very friendly but that is the only good thing I have to say about this building. There are far better rental options in DC for your money. Stay away!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Capitol View on 14th responded to this review
Hello there,
Transparency and providing comprehensive information are fundamental values for us. We believe it is crucial to offer prospective residents with all the necessary details so they can make informed decisions about their next home. Our... website is designed to provide a wealth of information about our community, including our touring options, current pricing and unit availability, parking details, FAQs, and more. Before signing your lease, we encourage applicants to review the lease contract thoroughly. The lease contract outlines all resident responsibilities, community policies, and pricing information. Should you have any questions or concerns about any community matter we encourage you to contact the onsite team so we can assist!
Kind Regards,
Callie, WeCare@udr.com