7/6/24
Look somewhere else and avoid the headaches
Horrible parking spaces, they are not assigned so anyone can park there and if your neighbor has freaking 5 cars they take up all the spots and when you get home you're out of luck and have to park somewhere else in the complex! Administration doesn't do anything about it even after showing proof of the issue and they just give you lame excuses! Valet trash is supposed to be picked up and it has never been picked up in my area after paying for the service every month, so we have to throw out our... own trash because if we leave it out the raccoons and the bears will have a party with the trash! When you call the office and leave them messages they don't even respond for at least 3 to 4 days later and now they put in a call center like answering service so you cant call them directly. At least Maintenance is great , some of the guys they'll try to resolve your problem asap! So to sum it up, the administration here will just lie to you so you can move in and then they'll just forget you and give bunch of lies when you need them to resolve an issue! So do your homework when searching for an apartment especially in this area!
Review from Apartments.com
Property Manager at Timberlake Apartments responded to this review
Thank you for taking the time to leave your feedback. Providing a comfortable living environment for our residents is at the forefront of my goals as community manager. Please contact me to schedule a time to discuss your concerns. Again, thank you... for taking the time to leave a review and we look forward to hearing from you.
Michelle - Community Manager