10/23/23
Luxury Residence's Reality: A Mismatch of Grand Claims and Overlooked Details
Although marketed as a 'luxurious and sustainable' residence offering resort-level service, the reality falls short of these grandiose claims. The untidy bedding casually strewn across the balcony not only contradicts the promised opulence but also calls into question the establishment's commitment to cleanliness and meticulousness. Such oversights significantly diminish the allure of an otherwise breathtaking view. Furthermore, the establishment's motto of being 'small yet detailed' seems to... have been forgotten somewhere along the way. Despite multiple reports to a front desk that also serves as concierge, package handling, and security, there appears to be a concerning understaffing issue. With 250 apartments at a 90% occupancy rate, it's puzzling that budget constraints are cited as a reason for not hiring additional personnel.
Review from Apartments.com
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Property Manager at Slate Hallandale Beach responded to this review
Good Morning, Valued Resident! Thank you, again, for taking the time to provide a review on multiple platforms regarding your experience at Slate Hallandale Beach. We invite you to continue visiting us at the office to discuss any and all concerns... you might have, and we will continue to address them as always. While we certainly will have some who occasionally but hopefully inadvertently violate our policies, we are certainly quick to address them accordingly. Again, you are always welcome to continue to visit us in the office or call us at (954) 237-7799 to be assured that your concerns are being addressed, and to find out what exciting new services we have recently put in place, with even more to come! In the meantime, enjoy our fabulous amenities and beautiful views! Property Manager, Slate Hallandale Beach!