12/2/23
Run Away From This Place
Moved here because I thought it would be a safe complex being that they sold me on Secure Parking Garages and having a FOB system to get into building. Well.....Garage gates are constantly broken and so are the elevators. At one point we had homeless people living in the garages and cars have gotten broken into. They don't give residents parking decals.
The doors into the buildings are broken so strangers can come in anytime. The hallways do not get cleaned with this new mgmt. company that... started in April. The smell of pee and poop are disgusting. Stairwells are not cleaned. Maintenance comes in and doesn't turn of lights and leaves a mess. Your lucky to even get a request filled. They do not do anything when neighbors are blaring their music till 3 AM. THIS MGMT. COMPANY DOES NOTHING. They don't even answer there phones half the time.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Village at Lake Lily responded to this review
Hello - it's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. I'm going to talk to the team here at The Village at Lake Lily to see how we can improve for next time.