Springs at Hibiscus Crossing Apartments

I applied for a studio apartment, I just recently moved here,and the management gave me high confidence that I was qualified for the studio rental and all I want is for 3months they do say that in there ad that they have short term rentals that's misadvertised. They only rent 4months and up. They are not honest about there policies and they overcharge you. They asked me to pay upfront for 4months rent plus 12% tax on that because I was short of$500.to meet the income qualication what a bs so I... wasted my time and they just don't care. I would not recommend anyone renting at that place. Read More

1. $$$ expensive rent but this place is anything but luxury.

2. Poor construction: vertical & horizontal lines on walls, visible gap between wall & floor. You can hear any & every noise coming from outside & your neighbors.
The gate is broken for half the time I lived there, so the security advertised is nonexistent. The fire/smoke detector randomly went off for no reasons on multiple occasions.

3. Added fees:
Valet trash fee is mandatory but sometimes it’s a hit & miss whether your trash... will be picked up or not.
You also have to pay a fee to receive your packages but sometimes they will be thrown on the floor instead of being in a locker.
Lifestyle fees? Not sure what that means & I have never benefited from it but you still have to pay.
Pest control fee is charged monthly & request is placed almost every month but you still have ants, spiders, silverfish, bugs, cockroaches, etc. in your unit.

4. Besides all the negatives above, the real nightmare only begins when you try to leave.
You are required to pay $300 for them to clean when you move out or you can hire a professional but you’ll be charged extra if the place is not deemed “clean.”

5. Due to personal circumstances, I communicated with the office staff in person to make sure we were on the same page prior to both signing the lease & terminating it. We spoke in person & agreed on the amount I needed to pay prior to moving out.
But later on, I was told I needed to pay more than the agreed amount. I did not agree to pay the extra amount they wanted, so they lowered the amount later due to “confusion.” However, the amount was still above what was agreed upon originally.
I thought speaking to the office staff in person was sufficient, but I did not know how greedy one could be; otherwise, I would’ve asked for those information to be written down for proof.
Once they know you are leaving, they will try to get any & every single penny they can.

6. The final utility bill was 150% higher the typical monthly utility bill even though nobody occupied the unit for almost a whole month.
They billed for water & sewer but could not tell how much water & sewer was consumed by the unit.

7. This was the worst leasing experience I have ever had, and I would highly highly highly suggest AGAINST this overpriced pathetic nightmare. Spend your hard earned money at a place where integrity is valued. Read More