TGM Malibu Lakes Apartments

I’m here only for a month and this is one of the worst apartments to rent. They have not maintained the apartment well; and they NEVER turn up for the maintainance call. You have yo keep calling them and wait with NO RESPONSE FROM THEIR END. Don’t move in if you’re not looking for spending your hard earned money over a worthless place.

I moved out of this apartment complex more than 2 years ago. I continually have asked them if when and how much my deposit is that I am getting back. They completely ignore all my emails. The last time they emailed me was 2 years ago asking me where to send my deposit. I have sent over 6 emails over the last week and only one was replied to that accounting was going to get back to them. It's always the same excuse. There is no excuse.

We've only lived here for two weeks but everything has been great so far. Kaylee in the leasing office could not have possibly been more helpful, accommodating, or patient as we tried to select a unit. She allowed us to do a walk through of a vacant unit, took us to the model unit, answered our many questions, and truly tried to help us get what we needed. The leasing process was also much simpler and streamlined than in other apartment communities where we've lived and the deposit was $0 which... is a plus. We rented a two bedroom Laguna model and we were really impressed with its condition. The kitchen is new, bathrooms have new vanities, the temperature control works well, the walk-in closet is great, the vaulted ceilings make the unit feel spacious, and it's nice having the washer and dryer away from the bedrooms so the noise doesn't bother anyone if we do laundry at night. We also don't hear any noise from any of the neighboring units so either we're lucky or the walls are adequately insulated. We feel the prices here are very fair and the community seems well-kept. The only negative we can see is that the recycling bin seems to fill up fast and overflow, and it's inconvenient having to drive the trash over to the trash bin, but not everything can be perfect. The location of this community is very convenient and our daughter likes the nearby playground. So far we highly recommend this community. Read More

DO NOT RENT THIS PLACE.
Please do not consider this as any other review and ignore. If you search just a little more there are better places to rent. DO NOT RENT HERE.
1. Horrible management. The Manager is a joke, does absolutely nothing about any concerns you raise. He is hired to shut people up from raising any questions. A lot of the apartments now are empty. You can get a robot to do his job - "Sorry, there is nothing we can do about it!!!"
2. Mold problem - big problem in these apartment....
3. Rent raised by 150$ every year. They will never tell you this when you move in
4. You can hear people walking above your apartment, people talking loudly next door
5. Very poor parking. You get one parking spot and barely anything for guests. People who have 2 cars always occupy guest parking leaving no space for guests. They are very rude to guests who unknowingly park at the wrong place.
If you anyone parks in your spot, there is nothing you can do. Management is all talks and does nothing about it
For extremely high rent there is not even covered parking
6. Bad hygiene. Don't get fooled by beautiful pool, people bring these pets along with them. Beware if you are staying there and DO NOT take kids to the pool. They were SHUT DOWN for a while since they did NOT FOLLOW HEALTH CODE.
Other inconveniences - There is no way to pay rent online. You have to pay your utility bill via AUM which is another pathetic company which makes you pay additional cost for paying your bill online. You need a access card to enter the building, no sticker on the car. Anyone can just walk by and knock at your door at 9pm. Read More

Malibu Lakes is a great place to live!
Outstanding location - centrally located to I75, shopping, entertainment and Vanderbilt Beach.
The management staff is friendly and professional and has followed through on all my request. Maintenance requests have been quickly resolved - usually within hours. The property is well cared for and is very safe and secure.
Definitely a great choice!