5/17/24
Downhill, Now a Slum
The Pearl has gone way downhill. The place is completely disgusting with trash and dog poop everywhere. As one of the few apartment complexes that is tolerant of all sizes and breeds of dogs, it is a magnet for misbehaved dogs and the type of people who own such dogs. Recently someone threw up in an elevator (indicative of the type of people who live here now) and the cleaning staff put forth a half hearted effort of cleaning it (who can blame them...) so the elevator still reeks to the point of... being unusable. There is no security to the premises so all manner of activities go on including random detailing companies commandeering entire sections of the parking lot and random work vans using the area as free parking. I no longer feel safe parking my car outside the building. The low hygiene of the area has aggravated bug and rodent issues. My spotless apartment has an infestation of silver fish.
Besides the mismanagement of the property, The Pearl lured people in with the promise of amenities and then ratcheted those amenities back over the course of the past year. They initially tried to charge for amenities that were included within leases and then sent a laughable email about the proposed charges being a "communication mistake". This is extremely unethical business behavior, as tenants such as myself paid a premium relative to market rate for standard condos in the area for those amenities and are now not receiving any value for them.
Review from Apartments.com
Property Manager at The Pearl Founders Square responded to this review
We are saddened to see that your time in our community hasn't earned a higher rating. Keeping our property clean is a community effort and, while our team does all they can to maintain our grounds, we also rely on residents to pick up after their... pets. We appreciate you taking the time to bring this to our attention. Our team works hard to keep our property looking clean and inviting and is happy to take a look at areas that might need extra attention. Feel free to reach out to us directly if you notice issues like this in the future.