The Reserve at Brookhaven Apartments

The property manager Shalonda is great, made the process very smooth. David quickly responds to any maintenance issues and/or concerns. Grounds are well kept, nice and clean. Love the community, very family friendly. My son loves it here.

I’ve lived here for a little over a year and have had no problems! It is quiet, the grounds are kept up on, and the staff is always nice!

Having a home built in Palm Coast and needing a place to live I applied for an apartment. I retired and no longer have a paycheck so I offered to pay the entire lease up front but got denied because I no longer have a paycheck but not until after they charged me twice for the application fee.
I live in NY and it's way more expensive here so it's not like I can't afford to float and apartment in Palm Coast.
I even showed them an account that would have covered the lease for years but it's... obvious they do not teach anything about money in schools so it was like talking to the wall.
FICO score in the high 800's denied an apartment? Really?
What a total waste of time Read More

Yes, I have complaints about the poor office hours and if you call the office number, it would be a miracle to talk to someone. But this 5 star rating is for David, the maintenance man. He has been able to fix whatever I've needed to have done and always with a cheerful, helpful attitude that makes me feel comfortable. A toilet that always ran for over a year despite numerous attempts to fix before he came here, was fixed in a flash by David. My water dispenser in the refrigerator stopped... working, He had to move the Frige out and use a hair dryer to thaw the pipes. I thought it was beyond repair. He showed me how to turn off the ice maker. An outlet that hasn't worked for almost a year that is connected to a switch by the door now works. The outside street light wasn't working correctly since Irma so it would suddenly become bright white, lighting up the bedroom enough to cause you to wake up. He fixed that after I talked to him directly rather than leaving a message with someone else. Read More

This community puts on a facade of a luxury community but it is not. Trash compractor placed at the beginning of the community breaks on a daily basis and overflows with trash bags (over 20). The maintenance states it is 24 hours but only lets you submit tickets when the maintenance can get to it. Anything that is wrong with unit takes months to fix. Front office has limited hours and does not help with issues. Highly disappointing. We will be moving when lease is up.