10/18/24
German Roaches
My husband and I lived at Palm Springs Apartments for 1 year and had to move out due to a german roach infestation. I have always been a clean freak, take the trash out right after dinner, and do not have clutter. Once we noticed roaches coming into our unit we cleaned and put everything we owned in sealed containers, had our cabinets empty, used paper plates, cleaned after every meal, took trash out immediately, and STILL had roaches coming down from the unit above us. Management would have... pest control come spray our unit but we were not the source and they did not even use bait so the infestation did not get resolved. They needed to treat the other units. It was disgusting to live there. The new management team is very rude and did even less to attempt to fix the roach issue than the previous manager Erin.
PARKING sucks. They give out parking tickets like crazy if you are over on your guest parking limit and they barely give you enough time for guests to park if you have family come visit from out of town. We also had our license plates changed shortly after we moved in and the office was closed for a few days due to a hurricane so I could not get ahold of them so I planned to go in to the office the very first day they would be open again. WHILE the office was STILL CLOSED, both of our cars got tickets each day the office was closed due to our cars having new plates. It was not possible for me to get ahold of anyone at the office. The manager did not want to give me my money back when it was their fault and I contacted them as soon as they were open.
The gate is also always broken because the people living there are incapable of following simple rules. We had a weird guy who didn’t live there follow us from the laundry room asking us questions then later that night he kept knocking at our door, I did not feel safe there.
If you desire to live in a cleanly environment, have professional and respectful management/staff this place is NOT for you. I had so much anxiety living there, our quality of life has greatly improved as soon as we moved out.
Review from Apartments.com