7/12/23
Might be a cheaper option in St. Petersburg but it is not worth it
Where to start about Nautica. When you first meet with the management they will be very nice but the moment you cause them any disruption they will be rude, manipulative, and gaslight you. My first electric bill at good ole Nautica was $492 all because they didn’t fix the air conditioner that I filed a maintenance report for the first night I moved in. They said that it was my fault for “setting my temperature so low”. Low as in 74 degrees. My bedroom was so hot I couldn’t sleep and called... maintenance immediately to file a report on the very first night I lived there. The next day the two main maintenance guys came, saw the air was at 76 and set to 74 then felt a couple pipes and said well the airs blowing and the pipes are good so nothing is wrong with it. They said they would come back in two hours to check and then didn’t come back till the next day to the air at 76. After 3 weeks, I discovered that inside the ac there had been an electrical fire and the equipment was melted and wires were fried! Immediately I unplugged my ac and went the whole weekend without one. A nice hot summer weekend in July. Monday I went to the office and told them I knew what was wrong with it and showed her a picture of the burnt part and she goes “why do you think thats the problem?” dumbfounded I responded “cause its burned”. They had the maintenance guy come and fix it thankfully but honestly a whole lot of time and money would’ve been saved if they actually listened and tried. I was so uncomfortable with how they treated me and blamed me I tried my best to avoid the workers there for months.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Nautica Apartments responded to this review
We are disappointed to see these claims as they do not accurately portray the situation at hand and do not paint our team in an accurate light. Based off of previous conversations and ongoing interactions, your work order was completed in timely... manner and completed correctly the first time. Please feel free to reach out to us directly if there are still some questions or concerns. Thank you. -Nautica