4/17/24
Be Prepared to Lose Money
Honestly I'm glad they turned us over to collections before billing us because the collections agency was much easier to work with than Sienna Bay itself. We were billed over $1000 on our move out (again we received no documentation, bill, or anything from Sienna Bay, just sent straight to collections) for cleaning, carpet, etc. despite having cleaned the carpets and entire apartment before moving out and never being a single day late on our rent.
My mysterious respiratory issues that appeared... on move in have disappeared upon leaving which is also a nice bonus to no longer living there. We had multiple issues with work orders getting missed despite following up on them multiple times.
Have a dog? I hope you're prepared to shell it out for Nexguard and never use amenities you'll pay for like the dog park and dog wash since they are always covered in fleas.
Have a kid? Guess what! You'll get to use the worst school bus stop in the PCSB district. I was told by the school district themselves its the most dangerous spot around because Sienna Bay won't let the bus pull into the parking lot.
I could keep going, but I'll stop here. I just hope I can save someone else the headache and hit to their finances.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Sienna Bay responded to this review
Hi, we are disappointed to hear you did not have the best experience with us. We aim for great service, but we clearly fell short here. Please reach out to our Property Manager at (727) 339-2570 so we may discuss this experience further and see how... we can make things better.