Buena Vista Apartments

I currently live on site at Buena Vista. This is a huge complex and they are terribly understaffed. YOU DO NOT WANT TO MOVE SOMEWHERE THAT IS UNDERSTAFFED. The other reviews are right, maintenance requests are left unresolved for AT LEAST weeks. You will be waiting weeks best case scenario for basic requests.

We currently have two outstanding requests, not including the multitude of issues we identified during the initial walk-though.
When we run our sink the water comes flooding out from the... bottom of the dish washer. We have towels stuffed under the dishwasher trying our best to keep the water off the floor.
The top hinge on the master bedroom door has detached because the wood is stripped, the nails fell out. I am so worried about what I'll do after the bottom hinge detaches too.


On our move-in day inspection, we identified and listed on paper many many issues with the apartment that we did not want to be blamed for. One of those things was broken blinds in the second largest bedroom. Two months later, we have just been flagged as violating the lease due to broken blinds. Are you kidding me? How about you come and fix it then?? Why are they so concerned with the illusion when the inside of the apartments are rotting due to disrepair. It's a joke.


I would like to be clear, the individuals that work here are perfectly kind people. The one maintenance guy I met was really nice. I think he said our move-in day was his first day on the job. Also Dontee, a manager, is so sweet and when I express my issues to her or the other manager they are always nice about it. Nice people that get nothing done. They make me feel like something is going to be resolved and then nothing is. The only person I do not enjoy talking to is Cristina, but I'm sure she's burnt out being one of the only employees I ever see.

I'm sure they would say their hands are tied and they're doing their best. I want to believe that's true. It does not change the fact that as a tenant I am absolutely horrified. I regret moving here. Read More

The pictures online are not what the Apts look like at all!! We had problems from day one and they don’t care that there are roaches and termites and mold from water leaks. It took almost 7 months to come fix roof leak and had about 35-40 maintenance requests and they took there sweet time and then never fully fixed anything!! We finally are out of there and trying to charge us almost $1300 for carpet which is a joke also on the 3rd charge you $50 for late fee and another $50 on the 10th!! The... pool was closed the whole time we lived there up until last month or so!! Maintenance is a joke and can’t fix anything and people in office are rude and just all around horrible place to live don’t put your family through what we went through BEWARE Read More

This place is trash. Waiter is shut off daily. They never have their pool open. There are ceiling leaks in almost every single apartment. Well everyone I have met has leaks in their upstairs bedrooms.