Deerpath on the Lake Apartments

I live at Deerpath with my family for a little less than a year. I have to say we love living here. My children enjoy the pool which is always clean.
Everyday we take walks by the pond and the lake. This property is a dream.
Elena is always asking us if we need anything. She really cares.
She called us when we were living in NJ. and the whole relocating process was so smooth because of Elena.
We take pride in living in the beautiful and clean Deerpath on the lake.

I had the pleasure of taking a tour of Deerpath on the Lake this week and had a wonderful experience. Elena was so warm and friendly. She made sure to let us know everything their complex has to offer, like 2 pools and on-site laundry facilities. It was quiet, peaceful, and the grounds were very clean.

Incredibly rude staff that will take your deposit for no reason.

I was very optimistic about this place, even with the bad reviews. The office assistant Elena was very nice and helpful in the beginning. Elena even told me not to pay attention to the reviews on line and made the complaints out to be people who couldn’t have their way, so they wrote bad reviews. But clearly where there is smoke, there is fire. I was showed a model that was “similar” even though it wasn’t to the apartment I was suppose to move into. It was decent, so I decided to go through with... the move in process. But as time went on, red flags began to show. I was approved for the apartment mid November and I made it clear that I wanted to see the apartment before I signed the lease. Elena told me to call her at the end of week 1 to view the apartment, I called and was told to call back the following week. I called the. and was told she was on vacation and to call back at the end of that week. I called at the end of the week and I was told the apartment still wasn’t ready and to call back 2 weeks before my move in date at the end of December. I called 2 weeks before and the apartment still was not ready. Once again, I made it very clear that I was not signing a lease until I viewed the apartment. Elena told me to wait until the week before move in. I called and the apartment still wasn’t ready, but she sent me the Lease. At that point I didn’t even bother opening or reading the lease. It was clear that they weren’t even concerned about me seeing the property. Elena called me back the Friday of the week before my move in to tell me that I could view the apartment the day before my move in. Guess what today is? The day before my “move in” and I received no call or anything. I called the office and of course no one answered. After 5 attempts, I spoke to a guy who said he’ll get someone to call me back ASAP. That was 2 hrs ago and I’m still waiting. Luckily I had already been looking at other places due to the staff’s inconsistency to follow up with me. Thank God I dodged a bullet because if they wouldn’t reach out to me and I haven’t even moved in yet, I can only imagine the assistance the people who live there with actual issues receive. I would say that this is my experience and maybe they can turn it around for other future residents. But I would warn anyone NEVER move in to any location or sign a lease if you haven’t had a chance to view the property. Based on the service I received, I definitely have to rate this a 1 star. Read More

Please read the reviews before visiting this place. Everything is true. The price is more than advertise. Several of residents walked in with complaints and moving out. Their trash is always backed up. The office charge lots of fee without telling you.
They ask for a credit card and ID in order to take a tour and after to tell you none of the Appartment online available are not. dishonest office. I would rate this place less than one star. My family was looking for the perfect home. Very... disappointed. Read More