3/1/22
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We have lived in six different apartment complexes. This one has easily been the WORST experience of them all. It has been SO BAD in fact that we decided to break the lease and squeeze into a smaller apartment, at an older complex.
Upon move in, it looked as though NOTHING had been done after the previous tenants left. In just the past FOUR MONTHS, we have submitted 24 SERVICE REQUESTS. Window pane falling out. MOLD around window panes. Dryer not drying (until three cycles). Bathroom faucet... handle fell off. Bathtub surface peeling off. Bathtub resurfaced. And peeling off again. Oven so dirty that it set off the smoke detectors the first time we turned it on. Kitchen sink leaks. Bent and ripped window screens.
And the roaches. As a native, I understand Florida has roaches. But pest 'control' as been called to our unit pretty much once a month. But since there's no systematic pest control across apartments, they just hide next door until the spray stops working, and then come back for more.
Then, from the outside, you can see the lovely GARBAGE PIT. It's like something you'd see in a third-world country. Cardboard. Car batteries. Toilets. Paint cans. Broken toys. Basically, Goodwill's leftovers. I assumed it was just a pile of junk there because it was Christmas time. Or remodeling. But it's February and the junk keeps coming back.
But the Pool gate has easy access where the bars have been ripped off, so I guess that's supposed to be an amenity?
So now we're stuck paying two month's rent because this level of misery is acceptable to Sabal Palm and ZRS Management. Please don't let it happen to you.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Sabal Palm responded to this review
We're sorry to receive this feedback. It's important to us that our residents are happy and comfortable in their homes, and we regret that your stay has been so frustrating. Due to the number and severity of your concerns, we feel direct... communication is the best way to move forward. Please contact us at 813-269-9616 or sabalpalm@zrsmanagement.com so we can address your concerns.