West Park Village by ARIUM Apartments

I needed to transfer apartments recently and Jackie made the process so seamless and easy. I love the upgraded Magnolia I am in it is very cozy and the lake view I have is amazing.

I have enjoyed the move-in process greatly. The staff is incredibly helpful and backs up an amazing location with even better service! Jackie was my leasing agent and she has been nothing but incredibly helpful and welcoming!

All of the staff is very knowledgeable and helpful. Maria is my leasing agent and she is always helpful and upbeat. This is a great community!

We had such a positive rental experience. Maria was amazing and really facilitated our decision to make the move. The property is pristine and management is always available for any questions or concerns.

The first year of living here was great, but this past year has been progressively worse and worse. I truly don’t know what’s happened but the management and office is awful. The final straw occurred for me yesterday. I have been unable to use the apartment amenity gym that I AM PAYING FOR AS A RESIDENT because every SINGLE time I am in the gym, there are personal trainers with people taking up multiple pieces of equipment. I do not understand how this is allowed that trainers who are residents... can make money off a free included amenity and how people who are residents can let trainers in who are not residents. Someone even left business cards in the gym once which was incredibly distracting. As a result they take up all the space, get upset when something is used, and don’t care when equipment is broken (the gym equipment is ALWAYS broken). Which as a resident I’m then paying for. And the office staff are an absolute joke because yesterday when a trainer was training multiple people the office staff walked around and said NOTHING. Due to circumstances I had to leave the gym I pay for as a resident earlier than I wanted to because of this.
Also say goodbye to personality. You can’t decorate your apartment at all but then they still want to look good cause they’re in Westchase. We got a VIOLATION for a Welcome Sign at our front door. But now they want to look good while being absolutely awful to residents.
The trash areas were cleaned up once and now they’re an absolute disaster. Our apartment is near some of the trash cans and the area is barely even able to be stepped around because the ground is littered with trash.
Personally I cannot wait to move out in only a couple months. This place is ridiculous. Please think before considering moving here. Read More