7/13/20
4 years and loving it!
Renewed my lease again going on 4 years! Huge 2 bedroom and the best location and service. Thank you Reserve!
Review from Apartments.com
9 People Found This Helpful
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The fees below are based on community-supplied data independent market research.
Pet Fee - $500 1st Pet/2 Pets $750. 2-Pet Limit. 70lb. Combined Weight. Pet records and photo required at time of application for approval.
Pet Fee - $500 1st Pet/2 Pets $750. 2-Pet Limit. 70lb. Combined Weight. Pet records and photo required at time of application for approval.
Cat or Dog
4 Ratings & Reviews
7/13/20
Renewed my lease again going on 4 years! Huge 2 bedroom and the best location and service. Thank you Reserve!
Review from Apartments.com
9 People Found This Helpful
1/25/19
This place is very nice and welcoming. The office staff is always available to take my call and work orders get done same day 99% of the time! I am so thankful to be here and look forward many years to come! Clean and organized property!
Review from Apartments.com
26 People Found This Helpful
5/7/18
The Reserve at Vero Beach is great. I've met so many wonderful friends. The staff is great. The apartments are beautiful. It's close to everything. I'm so happy to be here. I just love it here.
Review from Apartments.com
27 People Found This Helpful
Property Manager at The Reserve at Vero Beach responded to this review
Thank you so much for your 5 Star review, and we are so glad you love your apartment and our gorgeous community at The Reserve at Vero Beach. Please let us know if you ever need anything. We look forward to having you with us for many years to come.... :)
Sincerely,
The Reserve at Vero Beach Staff
4/26/18
I called this community and spoke to a Melissa, requesting information regarding an apartment for 9/18. She advised me that they were 100% booked and that there was a waiting list with seven people already waiting and that she couldn’t guarantee that she would have a vacancy for me in September. She advised that she could put me on the list but that I would have to pay an application fee for each occupant and a $300 holding fee to “hold the apartment”! So let me get this right...in order to... put my name on a list for an apartment 4 1/2 months from now that she can’t guarantee, she wants $300 to hold an apartment that she doesn’t have to hold??? She’s not holding anything, she’s only putting my name on a list. In addition, if come September she doesn’t have an apartment, the application fee is non-refundable! I don’t understand all these fees for something that doesn’t exist! I guess it’s just their way of holding onto money in excess of $300 from each of their 7 “holders”, getting interest on other peoples money, and then making you wait for them to refund your $300 when they feel like it. This is very poor business practice...customer service at its worst. A holding fee for something you don’t have to hold....I’m beyond speechless! ??
Review from Apartments.com
45 People Found This Helpful
Property Manager at The Reserve at Vero Beach responded to this review
Hi! My name is Jennifer Bove, and I am the Manager at The Reserve at Vero Beach. I am very sorry for any confusion on our $300 holding deposit which holds someone's spot on the priority waitlist. If someone chooses to be on the priority waitlist... they are required to apply and pay the $50 for application processing and to pay the $300. This way, when we have an availabilty we have at this point approved them, and have the holding fee to apply to the new apartment security deposit. We always notify someone when something comes available when they are on the priority waitlist and if if we don't have anything they will of course get the $300 holding fee back. If someone doesn't want to be on our priority waitlist they can at any time check online to see if we have availability. Apartments go available online if we have no priority waitlist applicants for that specific apartment.
The best way to have the best chance in this full market is to apply for the waitlist. Many of our waitlist applicants are very flexible with move-in dates. It is harder for applicants with very specific move-in needs. Vero Beach is a very popular City, and also our residents are very happy here so we have little turn over and thus little availability. We are always upfront and tell people how many ahead of them and waiting for specific floorplans, and time frames. Also, we have to run everyone's criminal background, and credit history so the application fee will always be non-refundable and is a necessary tool in establishing whether someone is approved for occupancy. Please feel free to call me at 772-321-1990. Once again, I am sorry that you weren't understanding our Priority Waitlist or disagree with the $300. We wish we had more apartments to accomodate more residents in Vero Beach. Sincerely, Jennifer Bove
Shoppers will appreciate The Reserve at Vero Beach Apartments proximity to Century Town Center, Indian River Square, and Indian River Commons. Century Town Center is 0.2 miles away, and Indian River Square is within a 7 minute walk.
Living in Vero Beach provides easy access to Melbourne Orlando International, located just 54 minutes from The Reserve at Vero Beach Apartments.
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