MAA Brookwood Apartments

Lived here for 14 months. I have advised everyone I know looking for apartments in the area to steer clear of this place. Staff was great in the beginning, but services declined quickly, though maintenance was decent and timely enough. However, there were repeated incidents where we needed to call the on-site cop and were either hung up on or the call was never answered. The walls and floors are INCREDIBLY thin. We learned the family who lived above us had been living there for months without... paying rent. They consistently banged around blasting music until 4am, had domestic fights that involved screaming and the breaking of items, threw food onto the sidewalk, peed off the balcony onto our balcony while my roommate was sitting out there, and more. The front office did nothing about any of this. There is also sooo much trash thrown off balconies into the area in the back by the railroad tracks. Such an eyesore and no one was ever held accountable for it. Valet trash was also consistently not picked up, leaving the hallways smelling terrible. Overall, not a great place to live. Only good thing about the apartment was the price, but I can see why now Read More

I was a potential resident of this community and had a tour scheduled for 11 AM virtual- no one showed. I sent an email and called multiple times - After multiple attempts, I finally got someone on the phone. The office manager told me the leasing agent's other tour went over so I was understanding and we rescheduled. The rescheduled tour was for 2:30 PM virtual, I was told I would get a call and no one ever called. I called the office three times as well as sent an email to see what was going... on and no response. Still no responses to email and after their last no-show, I still have not been able to get anyone on the phone after 3 attempts now. I have responded this to corporate because my fear truly is, if it is this unprofessional at the beginning and nonreliant - What is the experience once you have paid them and are living in this community? Out of 7 other tours I had in the Atlanta area today, this was the only community that had such poor quality and disregard for consumer/resident. Read More

Was here less than a week and car broken into smh. I don’t feel safe in this area

If you live here, you WILL experience the following:
- being woken by the train at early hours of the morning
- walking through trash and pet waste in the hallways
- seeing other people's cars/apartments broken into
- overflowing dumpsters
- driving 8-9 levels up in the garage to park
- your car getting booted
- your guests cars getting booted

If you're unlucky (like me) you may have your own car broken into. Protect your sanity and pay a little bit more to life somewhere nicer.

Please believe the reviews. When first moving into the community I was pleased (Been here 4 years). Now things are very different and sometimes inconvenience and it seems as if the front office really don’t care. I really tried to give this place a chance, now I am very disappointed. There is assigned parking which I thought was a good thing based on the Email they sent:
but they assigned me on the 8th floor (BTW I stay on the 3rd Floor in the back of the complex). So now I have to drive all... the way up to the 8th floor walk down 1 flight of stairs (not an elevator which is hot, and smells and not clean)to then get to the 7th floor then catch the elevator to the 4th floor walk ALL the way down to yet another elevator or stairs to take me 1 floor down to get to my residence which really sucks when getting groceries because I have heavy items and cannot pick them up. Not to mention the crime that has been going on here granted its better but it is very disturbing. Especially being a single female traveling that far to her car. The front office staff seem to not care, when going to the leasing office to speak with someone. The Agent just stared at me and said well we have reserved spaces for $75 a month. lol So wait you want me to pay $75 a month and when the lease is up you are going to increase my lease as well. No thank you. Did I mention that it took them 3 months for my maintenance request to complete? Please don't waste your time or money. I am not renewing my lease and I do not advise anyone to move here. Read More