Icon Waverly Apartments

Completely nonresponsive office and maintenance staff when there are serious issues. Continual problems with HVAC, water coming up from floor, microwave, dishwasher, and on and on.

Weed smell and smoking allowed. No rules that’s they say aren’t enforced. Shootings and racing on premise. Mold everywhere.

I definitely do not recommend Icon Waverly. When we moved in, we were told that pest control was included in the rent. We noticed roaches and spiders in the house, and when we notified the office, they said only the exterior of the building was included, and interior pest control was our responsibility. Well we were a middle unit, so the bugs kept coming back.

The storage closet outside had no lock on it, and was also infested with spiders, so we couldn't use it. We never went outside since... there was no way to ensure our items would be safe and clear from bugs. Yet we still constantly had worms and nasty creatures coming inside, through the back door that was never opened again.

The floors are as thin as paper and were damaged from simply putting any furniture down, despite being assured that they were brand new.

The kitchen was so small, and the cabinets were awful. Some were blocked by the oven so we couldn't even use them, and there was a ton of empty wasted space in the corner that we couldn't use. And there was no pantry, so we had to buy our own cabinet to store our food. And the faucet in the sink is the worst shape, making doing dishes so difficult. We used the dishwasher for a while, but when it broke and we let management know, it went months without it being fixed. We called to ask about it, and it had been marked as "resolved". We moved out before it ever got fixed.

In the bathtub, the caulk job around the tub had clearly gotten the "landlord special" and was redone over mold so many times that no matter how much bleach I used, it was never clean.

The floor upstairs creaked and sunk with each footstep, I felt like I was going to fall through. And the walls were so thin that it felt like our neighbors were our roommates. We could hear them going down their stairs and all of their late night parties.

The management team was too focused on trying to do "fun" events, which always ended up subpar. On a few occasions, I'd go to the office to try and find people but they were hiding on the back patio by the pool, smoking and hiding from residents. When they hosted food trucks, the food was gross and overpriced.

When I first found them online, the pictures all looked so great and colorful. Every single unit was painted the same light grey that looked more like beige in their awful lighting. There wasn't a single fan in the house other than the bathrooms.

This was genuinely an awful renting experience and I'd give them 0 starts if I could. Read More

I love this community. I have never had same day service on a work order until now. I turned in a work order and there was someone at my door that afternoon. This new team is here to make a difference. Love living here and will stay another year.

I moved in Friday, June 24th. The unit looked nothing like the one they showed me. And to add to the extreme disappointment, there was a list of like 10 things that should have been done to make the unit "move in ready " My 3rd night in the unit, there was a leak and it was leaking into the unit beneath me as well. That water and wet carpet sat there for 3 days before anyone came to extract it. Ridiculous. There are 377 units and 3 maintenance workers, you do the math. My tub tile is peeling... off and there's a hole in the patio floor, the patio looks ridiculous, paint peeling, spider webs everywhere. It was foolish of me to move in, I should have gotten a hotel and found something else. It's definitely not worth the 1k/month. I feel completely taken advantage of and I'm getting out as soon as possible. Read More